PRIVACY POLICY
- Introduction
- How we use your information
- How We Share Your Information
- Cookies and Tracking Technologies
- Data Security
- Your Choices and Rights
- Data Retention
- Children's Privacy
- International Data Transfers
- Changes to This Privacy Policy
INTRODUCTION
At The Payment People (Card Services) Limited “The Payment People”, we respect
your privacy and are committed to protecting the personal information you share
with us. This Privacy Policy explains how we collect, use, and safeguard your
information when you visit our website or use our services. By accessing our
website or engaging with our services, you agree to the practices described in this
policy.
1. Information We Collect
We collect different types of information depending on how you interact with our
website and services. This includes:
a. Personal Information
This refers to any information that identifies or can be used to identify you. We
collect personal information when you:
- Fill out forms on our website (e.g., inquiry forms or service request forms).
- Communicate with us via email, phone, or other channels.
- Sign up for newsletters, marketing materials, or service updates.
Personal information may include:
- Your name, business name, email address, phone number, and mailing address.
- Payment information (collected through secure third-party payment
processors).
b. Non-Personal Information
We also collect non-personal information when you visit our website. This may
include:
Your IP address, browser type, and operating system.
Information about your interactions with our website, such as the pages visited,
time spent on the site, and links clicked.
How we use your information
The information we collect is used to provide, maintain, and improve our services. Specifically, we use your information for the following purposes:- Service Delivery: To provide you with unbiased reviews, comparisons, and recommendations for financial and card processing services.
- Customer Support: To communicate with you, respond to inquiries, and provide support.
- Marketing: To send you promotional materials, newsletters, and updates, if you have opted into receiving these communications.
- Improving User Experience: To analyse usage trends, track website performance, and optimize our website to serve you better.
- Compliance: To comply with legal obligations and resolve any disputes that may arise.
How We Share Your Information
We value your privacy and do not sell or rent your personal information to third
parties. However, we may share your information under the following
circumstances:
- Service Providers: We may share information with trusted third-party
providers who assist us in operating our website, processing payments, or
delivering services (e.g., email marketing platforms or payment processors).
These providers have access to your information only to perform specific tasks
on our behalf. - Legal Compliance: We may disclose your information if required by law, court
order, or governmental regulation, or if we believe it is necessary to protect
the rights, property, or safety of [Company Name], our customers, or others. - Business Transfers: In the event of a merger, acquisition, or sale of assets, your
information may be transferred as part of the business transaction, in
accordance with applicable laws.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to collect non-personal
information and improve your browsing experience. Cookies are small text files
stored on your device that help us remember your preferences, track website
usage, and improve site functionality.
You can control how cookies are used by adjusting your browser settings.
However, disabling cookies may affect the functionality of our website.
Data Security
We take the security of your personal information seriously and implement
reasonable measures to protect it from unauthorized access, disclosure,
alteration, or destruction. These measures include:
- Encryption of sensitive data.
- Secure servers and firewalls.
- Regular monitoring of our systems for potential vulnerabilities.
However, no method of transmission over the internet or electronic storage is
completely secure. While we strive to protect your information, we cannot
guarantee its absolute security.
Your Choices and Rights
You have certain rights regarding the personal information we collect about you,
including:
- Access and Correction: You may request access to the personal information
we hold about you and request corrections if necessary. - Deletion: You may request that we delete your personal information, subject
to certain legal or contractual limitations. - Opt-Out of Marketing: If you no longer wish to receive marketing
communications from us, you can opt out by following the instructions
included in the communication or by contacting us directly.
To exercise any of these rights, please contact us at
[email protected].
Data Retention
We retain your personal information only for as long as is necessary to fulfill the
purposes for which it was collected or to comply with legal and regulatory
requirements. When we no longer need your information, we will securely delete
or anonymise it.
Children's Privacy
Our services are not intended for children under the age of 18, and we do not
knowingly collect personal information from individuals under this age. If we
become aware that we have inadvertently collected personal information from a
child, we will take steps to delete it as soon as possible.
International Data Transfers
Our services are primarily based in the UK, Ireland, and Wales. If you are accessing
our website from outside these regions, please be aware that any personal
information you provide will be transferred to and processed in the United
Kingdom, where our servers are located.
By using our website and services from outside the UK, you acknowledge and
consent that your information will be governed by UK data protection laws, which
may differ from the privacy laws of your country of residence. We will take all
necessary steps to ensure that your personal information is treated securely and
in accordance with this Privacy Policy and applicable UK regulations.
Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any
changes will be posted on this page, and we will update the "Last Updated" date
accordingly. Your continued use of our website or services after changes are
posted constitutes your acceptance of the revised Privacy Policy.
Last Updated: October 2024