Payment People

Thepaymentpeople

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Card payments made easy.

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PAYMENTS

Dojo Go.

Fast, reliable & user-friendly card machines. No long-term contracts. No hidden fees. Just quick transfers, ultimate security and customer service that has your back.

Dojo Go is the ultimate-all rounder. It’s perfect for businesses that need the flexibility to take payments.

"Dojo is the best reader you can use, it far exceeds any other reader by a mile. Highly recommended" - Trustpilot review.

PAYMENTS

Tap to Pay on iPhone.

Accept contactless payments with your iPhone and the Dojo for business app. 

Effortless transactions that seamlessly blend convenience and security.
Join us in redefining the way you pay - simple, swift, secure.

No extra hardware
mobile_icon | the payment people
Totally mobile
Already a Dojo customer, simply follow these steps below.
Open the Dojo for business app on your iPhone, select 'Tools' then 'Tap to Pay on iPhone.

PAYMENTS

Online checkout.

Integrate our online checkout into your website for a seamless sales experience.
Enjoy the simplicity of selling from anywhere. It's that easy!

Accept all card types

Never leave a shopper behind. With online checkout, you can accept Mastercard, Visa, Amex as well as wallet payments, including Apple and Google Pay.

Data security measures

We securely collect your customers' sensitive payment information through our protected form and tokenise card details, ensuring the perpetual safeguarding of your customers' details.

Contracts

We don't believe in long-term commitments. With minimum contract terms as short as one month, we won't lock you in for years.

Customer support

Our acclaimed tech team, based in the UK, is available around the clock to assist you, and we're committed to answering your call within seconds. The majority of issues can be resolved remotely, ensuring uninterrupted operations for your business.

OUR HAPPY CLIENTS

FAQs.

Got a question? We could have your answer, below.
Cancellation fees

I want to switch to Dojo, do you cover cancellation fees from my old provider?

Yes, if you choose to switch to Dojo you can claim up to £3,000 towards your cancellation fees.

Fees

What are card processing fees?

Your card processing fees are the money that you pay for each debit or credit card transaction. Your fees will be tailored to your business. Contact us for your personal quote

How much does it cost to accept card payments?

The total price you pay for your Dojo services is made up of three components.
1. Transaction fees and charges – the percentage you pay for each transaction. These vary based on the type of card used and how you took the payment.
2. Card machine services – this is the monthly price you pay for your card machine and card machine add-ons.
3. Account services and add-ons – these are for services and optional extras that your business needs.

How are my rates calculated?

For each transaction, you’ll pay a small percentage for card processing. These rates vary depending on the card type and how you processed the transaction.
We’ll work out the best rates to suit your business – contact us for your personal quote.

Getting paid

How logn do transfers take?

Your takings are transferred to your bank next day, every day, including weekends and bank holidays. Expect your takings from 10am – 2pm.

Setup

You’re setup and ready to take payments in less than ten minutes.

Accepting payments

We accept Visa, Mastercard, Maestro and American Express, Apple and Google pay.

Contract

How long is my contract?

Our standard contract is a one month rolling contract if you’re switching to us from another provider. For businesses new to taking card payments, our contracts are 6 months then switch to a one month rolling contract after the initial 6 months.

Security

Are my card machines secure?

Very. All Dojo card machines are PCI compliant thanks to point-to-point encryption security.

What is point-to-point encryption?

Point-to-point encryption (P2PE) protects account data from the point where a merchant accepts the payment card, to the secure point of decryption. As a result, PCI compliance is quick and hassle-free.

Am I PCI compliant?

Once you’ve read the simple PCI documents and confirmed two questions, you’ll be compliant. So no more lengthy questionnaires

Support

What level of support do I receive?

Remote assistance

If you need immediate card machine support, the Dojo support team can log in remotely, identify and issues and fix it.

Account support
For general queries, the friendly Dojo team is on hand Monday to Friday, 8am to 6pm – and on Saturdays, 9am to 1pm.

How can I manage my account?

You can manage your account using the Dojo app or by logging in from your computer.

CONTACT US

Discover how our services can benefit your business.

Complete our form and we’ll contact you soon.